Due to the nature of the transactions on this site, refunds for submission applications are not available.
Refunds for custom video orders are not available.
Refunds for tributes are not available.
KJD Media reserves the right to make adjustments to your custom requests or omit elements from your custom requests with or without notice:
KJD Media reserves the right to cancel or reject orders without refund due to illegal or ‘obscene’ nature, anything on the hard limits clearly listed on the site, or requests containing banned genres / terms.
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